The Arena of Public Opinion.
Facebook Pages are the "Public Square" of your brand. General Bots upgrades this channel with automated didactic replies and sovereign data retrieval.
Comment Orchestration
Automatically reply to public comments using your sovereign knowledge index. Ensure every user gets an accurate, document-backed answer in real-time.
Messenger Handoff
Seamlessly transition complex public queries into private Messenger sessions where our AI can handle deep-data retrieval and lead qualification.
Didactic Moderation
Protect your community with AI-driven moderation that doesn't just delete, but educates and redirects users based on your brand guidelines.
Facebook Pages — Messenger Integration
Facebook Messenger API
Full Messenger Platform integration. Bots handle conversations on your Facebook Page with rich media, quick replies, and persistent menus.
Page Inbox Management
Unify Facebook Page messages with other channels in a single inbox. Route to bots or human agents based on content and customer profile.
Handover Protocol
Seamless handover between bots and human agents with the Messenger handover protocol. Page admins can take over conversations when needed.