The Architecture of Reach.
WhatsApp is currently defined as the "Standard Interface" for global communication. General Bots ensures your integration is didactic, professional, and sovereign.
AI Search Retrieval
Turn your WhatsApp number into a high-fidelity knowledge portal. Users query in natural language; the bot retrieves from your sovereign index.
Deterministic Flow
Use BASIC-style logic to define exact conversational paths. Prevent AI "hallucinations" by enforcing professional boundaries.
Sovereign Data
All WhatsApp interactions stay within your certified infrastructure. No training on user data by third-party model providers.
WhatsApp — 2B+ User Channel
WhatsApp Business API
Full WhatsApp Business API integration with message templates, interactive messages, media sharing, and webhook-based event handling. Send proactive notifications, process incoming inquiries, and manage conversations at scale.
Rich Media & Templates
Send images, documents, audio, and video. Use pre-approved message templates for notifications, alerts, and marketing. Interactive list and button messages for guided conversations.
Multi-Agent Support
Route conversations to the right bot or human agent based on intent, department, or customer tier. Seamless handoff with full conversation context preserved.