Data Sovereignty.
We believe that data privacy is a fundamental right. Our open-source architecture ensures that you maintain full control over your information and infrastructure at all times.
1. Information We Collect
We collect minimal information necessary to provide and improve our services. This includes:
- Direct Communication: Information provided when you contact us via our website, email, or telephone.
- Service Analytics: Anonymized usage data to help us optimize platform performance and user experience.
- On-Premise Privacy: For self-hosted instances, General Bots does not collect any data. All information remains within your private infrastructure.
2. Data Usage
Your information is used exclusively for:
- Provisioning and maintaining managed hosting environments.
- Responding to technical support inquiries.
- Platform security monitoring and threat prevention.
3. Security Standards
We implement enterprise-grade security measures, including end-to-end encryption for communication channels and SOC 2 compliant data handling procedures for our managed services.
4. Compliance
General Bots is designed to assist organizations in meeting global data protection requirements, including LGPD (Brazil) and GDPR (Europe). Our open-source core allows for full auditability of all data processing logic.
Questions About Privacy?
Our Data Protection Officer is available to discuss our security practices and your privacy rights.