Terms of Service.
Please read these terms carefully. By using General Bots, you agree to the legal framework governing our open-source platform and managed services.
1. Usage License
General Bots is primarily distributed under the MIT Open Source License. Managed services and enterprise deployments are governed by specific Service Level Agreements (SLAs).
2. User Responsibilities
Users of the platform are responsible for:
- Ensuring that AI bot personalities and responses comply with local laws and ethical standards.
- Maintaining the security of their own infrastructure for self-hosted instances.
- Managing their own API keys and third-party integration credentials.
3. Managed Services
Managed hosting provided by General Bots or its certified partners is subject to a 99.9% uptime guarantee, as detailed in the technical specifications for each hosting tier.
4. Data Ownership
General Bots maintains a "Customer First" data policy. You retain 100% ownership of your document indexes, conversation logs, and bot configurations. We do not use your data to train our global models.
5. Open Source Acknowledgments
General Bots is built on the shoulders of open-source software. Below are the core Rust packages and key infrastructure services that power the platform. All General Bots workspace crates are AGPL-3.0 unless otherwise noted.
Rust Cargo Packages
| Package | License | Description |
|---|---|---|
| botlib | AGPL-3.0 | Shared library — types, utilities, HTTP client |
| botschema | AGPL-3.0 | Database schema definitions |
| botserver | AGPL-3.0 | Main API server and orchestrator |
| botui | AGPL-3.0 | Pure web interface |
| botapp | AGPL-3.0 | Tauri desktop/mobile wrapper |
| botdevice | AGPL-3.0 | Android, HarmonyOS & IoT |
| bottest | AGPL-3.0 | Test suite |
| botanalytics | AGPL-3.0 | Analytics & reporting |
| botattendance | AGPL-3.0 | Attendance queue, SLA, LLM assist |
| botattendant | AGPL-3.0 | Contact center management |
| botautotask | AGPL-3.0 | Autonomous task execution |
| botbanking | AGPL-3.0 | Banking integration |
| botbasic_ai | AGPL-3.0 | BASIC AI keywords |
| botbasic_comms | AGPL-3.0 | BASIC communication keywords |
| botbasic_compiler | AGPL-3.0 | BASIC compiler |
| botbasic_core | AGPL-3.0 | BASIC core keywords |
| botbasic_data | AGPL-3.0 | BASIC data keywords |
| botbasic_system | AGPL-3.0 | BASIC system keywords |
| botbasic_types | AGPL-3.0 | Shared BASIC types |
| botbilling | AGPL-3.0 | Billing & subscriptions |
| botbiometry | AGPL-3.0 | KYC / biometrics via Zitadel |
| botbrazil | AGPL-3.0 | Brazilian tax compliance |
| botbrowser | AGPL-3.0 | Browser automation |
| botcalendar | AGPL-3.0 | Calendar |
| botchannels | AGPL-3.0 | Social channel integrations |
| botclock | AGPL-3.0 | Time clock |
| botcloud | AGPL-3.0 | SaaS dashboard |
| botcompliance | AGPL-3.0 | LGPD / GDPR / HIPAA |
| botcontacts | AGPL-3.0 | Contacts / CRM |
| botcore | AGPL-3.0 | Core engine |
| botcoredirectory | AGPL-3.0 | Directory (Zitadel) |
| botcoreoauth | AGPL-3.0 | OAuth (Zitadel) |
| botdashboards | AGPL-3.0 | Dashboards |
| botdatabase | AGPL-3.0 | Database management |
| botdeployment | AGPL-3.0 | Deployment |
| botdocs | AGPL-3.0 | Document processing |
| botdrive | AGPL-3.0 | S3 file storage |
| botemail | AGPL-3.0 | Email (IMAP/SMTP via Stalwart) |
| boteval | AGPL-3.0 | LLM evaluation |
| botkb | AGPL-3.0 | Knowledge base |
| botkyc | AGPL-3.0 | KYC |
| botlearn | AGPL-3.0 | LMS |
| botllm | AGPL-3.0 | LLM providers |
| botm365 | AGPL-3.0 | M365 via Zitadel |
| botmarketing | AGPL-3.0 | Marketing campaigns |
| botmeet | AGPL-3.0 | Video meet (LiveKit) |
| botmonitoring | AGPL-3.0 | Monitoring & tracing |
| botmultimodal | AGPL-3.0 | Multimodal AI |
| botplan | AGPL-3.0 | Gantt + Kanban |
| botqdrant | AGPL-3.0 | Qdrant vector DB |
| botsearch | AGPL-3.0 | Full-text search |
| botsecurity | AGPL-3.0 | Security guards |
| botsheet | AGPL-3.0 | Spreadsheets |
| botslides | AGPL-3.0 | Presentations |
| botsocial | AGPL-3.0 | Social media |
| botwhatsapp | AGPL-3.0 | WhatsApp Business |
| bottasks | AGPL-3.0 | Tasks |
| bottickets | AGPL-3.0 | Tickets |
| bottax | AGPL-3.0 | Tax |
| bottelegram | AGPL-3.0 | Telegram |
| botmsteams | AGPL-3.0 | MS Teams |
| botvision | AGPL-3.0 | Computer vision |
| boterp | AGPL-3.0 | ERP |
| botitsm | AGPL-3.0 | ITSM |
| botpos | AGPL-3.0 | Point of Sale |
| botweba | AGPL-3.0 | Web app builder |
Infrastructure Services
| Service | Role | License |
|---|---|---|
| Zitadel | Identity / SSO | Apache 2.0 |
| Stalwart | Email server | AGPL-3.0 |
| MinIO | Object storage | AGPL-3.0 |
| PostgreSQL | Database | PostgreSQL |
| Valkey | Cache | BSD-3 |
| LiveKit | Video conferencing | Apache 2.0 |
| Qdrant | Vector database | Apache 2.0 |
| Vault | Secrets | BSL 1.1 |
| Caddy | Reverse proxy | Apache 2.0 |
Complete source at github.com/GeneralBots
Legal Inquiries
For specific legal questions or custom enterprise agreements, please contact our legal team.